Terms & Conditions
Last updated: December 2025
1. Introduction
Welcome to Highgrove House care home site. These Terms & Conditions govern
your use of this website and any interaction with our services. By using our site or
contacting us, you agree to these terms. Our care home provides specialist dementia
care, residential care, day care, respite support, and related services to individuals
and families.
As much as possible, we want residents to feel that they’re not leaving their homes
at all, but rather, that Highgrove House is an extension of their home—one where
staff are warm, caring, and always on hand to assist. Friends and family members
are always welcome to visit at any time.
2. About Us
Highgrove House Carehome is part of The Beeches Care Group.
Our Address:
32-34 Winchester Road, Worthing, West Sussex BN11 4DH, UK
Phone Number: 01903 230487
E-mail: care@highgrove-house.net
Opening hours: Care home is open 24 hours 7 days week.
Our Office is open
Mon–Fri, 8:30 am – 5:00 pm and closed weekends
3. Use of This Website
You may browse, download, and print content from this site for your personal use, such as learning about our care options or making an enquiry. You may not reproduce, distribute, modify, publish, or use site content for commercial purposes without our written permission.
4. Enquiries & Contact Forms
When you submit an enquiry through our website, you agree that the information you provide is accurate and complete. We may contact you by phone or email to respond. Your information will be handled according to our Privacy Policy, posted on this site.
5. Booking Visits or Services
Making an enquiry on this site is not a confirmed booking for care services or a care assessment. Any care placement, visit, or service engagement will be confirmed separately by our team, including applicable fees and agreements. If you schedule a visit or tour, you agree to any associated terms explained at that time.
6. Representations & Accuracy
We aim to keep website content up to date and accurate. However, services, descriptions, fees, and availability may change without notice. You acknowledge that we are not liable for any errors or changes in content.
7. Intellectual Property
All text, images, logos, and designs on this site belong to Highgrove House or its licensors. You may not use our trademarks or copyrighted materials without written consent.
8. Third-Party Links
If we link to other websites (for resources, regulatory information, or partners), we are not responsible for their content or practices.
9. Privacy & Data
Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. You agree to the terms of our Privacy Policy when you use this website or submit information.
10. Disclaimers & Limits of Liability
To the extent permitted by law, Highgrove House and its team do not guarantee the site will be error-free or always available. Are not liable for indirect, incidental, or consequential losses resulting from use of the site.
11. Governing Law
These Terms are governed by the laws of England & Wales. Any dispute must be resolved in the courts of this jurisdiction.
12. Changes to Terms
We may update these Terms at any time. The latest version will be published on this page with the “Last updated” date. By continuing to use the site after changes are posted, you accept the updated Terms.
13. Contact Us
If you have questions about these Terms & Conditions:
E-mail: care@highgrove-house.net
Phone Number: 01903 230487
Address: 32-34 Winchester Road, Worthing BN11 4DH